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Quality and Patient Safety

At UF Health, quality and patient safety are our highest priorities, and we are committed to providing outstanding care to every patient we serve. We continually assess and improve, and our core quality goals guide our efforts.

A woman with long braided hair sites on an examination table, with a woman wearing a stethoscope and cardigan talks to her. Both are laughing.

Our goal is to provide you and your loved ones with the highest level of quality medical care and the best possible patient experience. We strive to consistently meet and exceed national standards for clinical care, patient safety, outstanding service and patient experience. By pursuing the newest and best technologies, hiring and retaining a highly skilled staff and promoting a culture of safety and excellence, UF Health has forged an impressive quality record.

Patient with her healthcare team

Patient experience

We strive to provide exceptional patient experience and ensure safe outcomes through a partnership between patients and…

dental patient

Patient safety

Our clinical risk management team identifies risks and improves systems to make patient care as safe as possible.

How we support our patients

Reduce harm

We strictly follow practices that reduce preventable complications, improve medication safety and reduce mortality.

Reduce variation in care

We ensure consistency in care by following evidence-based best practices. Efforts include practices to reduce patient hospital readmissions (patients returning following treatment) and to improve performance across nationally recognized care processes, or core measures.

Enhance the patient experience

Everything we do is focused on patient-centered care. Efforts include our team member’s overall hospitality and behaviors, such as clear and supportive patient communication. We also ensure patients are comfortable by ensuring a quiet and clean hospital environment and responding quickly when you need help. Our goal is for you to be an active participant in managing your health. We will keep you well informed, so you can understand your medications, plan for discharge, and aftercare once you leave our hospital.

Transform our culture

Every person employed or volunteering at UF Health contributes to the care and experience of our patients. We are on a journey to transform our culture through common behaviors and consistent practices that make sure everyone with whom we come into contact has their most positive encounter at UF Health.

Hospital quality measures & patient safety information

Data from the state of Florida's Agency for Health Care Administration