We strive to provide exceptional patient experience and ensure safe outcomes through a partnership between patients and…
Our goal is to provide you and your loved ones with the highest level of quality medical care and the best possible patient experience. We strive to consistently meet and exceed national standards for clinical care, patient safety, outstanding service and patient experience. By pursuing the newest and best technologies, hiring and retaining a highly skilled staff and promoting a culture of safety and excellence, UF Health has forged an impressive quality record.
Our clinical risk management team identifies risks and improves systems to make patient care as safe as possible.
How we support our patients
We strictly follow practices that reduce preventable complications, improve medication safety and reduce mortality.
Reduce variation in care
We ensure consistency in care by following evidence-based best practices. Efforts include practices to reduce patient hospital readmissions (patients returning following treatment) and to improve performance across nationally recognized care processes, or core measures.
Enhance the patient experience
Everything we do is focused on patient-centered care. Efforts include our team member’s overall hospitality and behaviors, such as clear and supportive patient communication. We also ensure patients are comfortable by ensuring a quiet and clean hospital environment and responding quickly when you need help. Our goal is for you to be an active participant in managing your health. We will keep you well informed, so you can understand your medications, plan for discharge, and aftercare once you leave our hospital.
Transform our culture
Every person employed or volunteering at UF Health contributes to the care and experience of our patients. We are on a journey to transform our culture through common behaviors and consistent practices that make sure everyone with whom we come into contact has their most positive encounter at UF Health.