Patient experience
Our patient advocates, interpreters and team work with you to ensure the best experience.
Quality and Patient Safety
At UF Health, quality and patient safety are our highest priorities.
We are committed to providing outstanding care to every patient we serve. Our goal is to provide you and your loved ones with the highest level of quality medical care and the best possible patient experience.
Patient safety practices
Our caregivers and faculty work together to make patient care as safe as possible.
How we support our patients
Reduce harm
We strictly follow practices that reduce preventable complications, improve medication safety and reduce mortality.
Reduce variation in care
We ensure consistency in care by following evidence-based best practices. These practices help reduce patient hospital readmissions (patients returning following treatment) and to improve how well we follow nationally recognized standards of care.
Enhance the patient experience
Everything about your care at UF Health shapes your patient experience. This includes how we communicate with you, how comfortable you feel, and how easy it is to get the care you need when you need it. Our goal is to provide compassionate, coordinated care and meaningful communication during your stay. This includes teaching you about your medications, keeping your environment clean, allowing you to rest and involving you in planning your care after you leave the hospital.
Transform our culture
Every UF Health employee and volunteer contributes to the care and experience of our patients. We are focused on culture making sure everyone has their most positive encounter possible at UF Health.
Zero harm
Our commitment to quality and patient safety
At UF Health, patient safety is central to our mission. We are committed to delivering safe, high-quality, and compassionate care to every patient, every time—guiding our pursuit of Zero Preventable Harm.
Our approach to quality and safety
UF Health focuses on promoting clinical and academic excellence. As part of this, we continuously improve patient care by fostering:
teamwork
transparency, and
innovation
We build reliable, resilient systems that:
prevent harm
engage patients and families as partners in safety, and
use data to drive better outcomes and experiences
Our Vision: Zero Preventable Harm
Zero Preventable Harm is an ambitious goal that reflects our unwavering commitment to creating a culture where every patient receives the safest care possible.
Hospital quality measures & patient safety information
Data from the state of Florida's Agency for Health Care Administration