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Shands at UF Billing

The billing system for visits to your doctor's office is different than the hospital billing system. For this reason, you may receive several bills. 

Bill from Shands

The first bill is for the hospital stay and services and will be mailed from Shands. The hospital bill covers the cost of your room, meals, 24-hour nursing care, laboratory work, tests, medication, therapy and the services of hospital employees.

If you have questions, please call:

  • 352-265-0355 or
  • 1-800-342-5364

Paying by cash, check or money order

  • Make payable to the hospital
  • Include your account number
  • Mail to:

    Shands Hospital
    PO Box 100005
    Atlanta, GA 30384-0005

Paying by MasterCard, Visa or Discover Card

  • Call 352-265-0355 

If you have further questions or can not pay the balance immediately, please call our Customer Service Department at 800-342-5364 or 352-265-0355 to make arrangements.

Pay Online

Pay your Hospital bill online

Bill from the UFP

The second bill is for physician services and will be mailed from University of Florida Physicians.

For questions or assistance regarding your University of Florida Physicians charges or billing, please contact the UF Physicians Patient Relations Department:

  • 352-265-7906 (local) or
  • 888-766-8154
  • 8:30 a.m. - 4:30 p.m., Monday - Friday

Paying for Doctor's Office Visits

Pay your University of Florida Physicians bill online