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Saving time in an emergency situation is often the difference between life and death. ShandsCair services are provided 24 hours a day, seven days a week.

The ShandsCair Critical Care Transport Program combines intensive care and rapid transportation. The program links referring physicians to tertiary care at UF Health Shands Hospital's ER and ICUs.

Phone Numbers

  • Dispatch Emergency Number: (800) 342-5365
  • Dispatch Non-Emergency: (352) 265-0222
  • Dispatch Fax: (352) 265-1068
  • Administration: (352) 265-7074
  • Administration Fax: (352) 265-7077

About ShandsCair

ShandsCair is the critical care transport system of UF Health Shands Hospital. ShandsCair bases are located in Gainesville, The Villages, Perry, Altha, and Milton, Florida. The ShandsCair team strives to deliver excellence in patient care during transport, using:

  • Five helicopters.
    ShandsCair helicopters transport patients throughout central, north central and the panhandle of Florida. These teams respond to scene requests from 911 systems and transport emergency department and intensive care unit patients to definitive care destinations.
  • Fixed-wing jet.
    Our ShandsCair plane can transfer patients from 1,500 miles away. Our service covers the eastern United States with international access to Canada and Central America.
  • Seven critical care and two neonatal ground ambulances


Aviation Services are provided by Med-Trans Corporation.