CALL US: 1-855-483-4325

Visiting Hours, Calling a Patient & Welcome Centers

Calling a Patient

For a visitor calling to reach an inpatient at UF Health Shands Hospital, UF Health Shands Cancer Hospital or UF Health Shands Children’s Hospital, please call the main hospital operator at 352-265-0111, provide the patient’s first and last name and ask to be connected to the patient’s room.  If the patient in question has not opted out of the hospital directory as a privacy preference, the operator will be able to connect the caller.

Welcome Centers

Welcome Centers are conveniently located in the UF Health Shands Hospital and UF Health Shands Cancer Hospital. The centers provide:

  • Maps of the Gainesville community
  • Information on area hotels, motels and restaurants
  • Information on local entertainment
  • Locations of pharmacies, supermarkets and laundromats
  • Directions to retail and area discount stores
  • Information for Shands
  • Locator maps for all UF Health facilities
  • Visiting hours for various Shands units
  • Parking maps and shuttle bus routes
  • Public transportation information
  • Long-term parking permits

Welcome Centers Hours of Operation

UF Health Shands Hospital

East Lobby Entrance

  • Hours: Monday–Friday 7 a.m. – 9 p.m.
  • Saturday & Sunday 9 a.m. – 9 p.m.
  • Phone: 352-265-0111 ext. 4-5758

Atrium

  • Hours: Monday–Friday Hours Vary
  • Phone: ext. 4-5354

Medical Plaza

  • Hours: Monday–Friday 7:30 a.m. – 5 p.m.
  • Phone: ext. 5-8280

The Davis Cancer Pavilion

  • Hours: Monday–Friday 7:30 a.m. – 4 p.m.
  • Phone: ext 8-7882

UF Health Shands Children’s Hospital

  • Hours: Monday–Sunday 9 a.m. – 9 p.m.
  • Phone: ext. 4-5674

Oak Hammock Concierge Center*

  • Hours: Monday–Friday 7 a.m. to 9 p.m.
  • Saturday & Sunday 9 a.m. to 9 p.m.
  • Phone: ext. 30914

Guest Relations*

  • Hours: Monday–Friday 7 a.m. to 9 p.m.
  • Saturday & Sunday 9 a.m. to 9 p.m.
  • Phone: ext. 30914

*Both are located in the Andy & Toni Crawford Lobby