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Virtual Private Network (VPN)
- Remote Access

UF Health VPN login UF VPN login
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Our IT Services teams work hard to support customers across the organization. We’re here to help those approved get set up with remote access to work tools.

What is a virtual private network (VPN)?

A virtual private network allows you to connect remotely to the university network. A VPN encrypts information shared in a connection. Encryption protects health information, passwords and other sensitive data.

  • Both UF and UF Health provide VPN clients
  • To login, use your Gatorlink username and password

UF Health / Shands VPN

If you have a problem, please open a service request with UF Health IT Helpdesk. You can also call (352) 265-0526. Please let us know that you are using the HSC VPN (ufhealth.org/virtual-private-network-vpn).

UF Health / Shands VPN Software

Choose the VPN software that works with your computer operating system

UF Gatorlink VPN Service

The Gatorlink VPN provides secure remote access to the University of Florida network. This service is provided by Network Services and the UF Helpdesk. Once you install the client, updates will be installed automatically.

UF VPN Software

Choose the VPN software that works with your computer operating system

Help guides

IT remote access tools

Please share these instructions with your colleagues as needed.

Troubleshooting

If you are experiencing issues connecting to VPN on a Windows machine, please attempt to complete the following steps:

First, run the VPN client cleanup script

  1. Download the file here: ISAC Deep Clean Script
  2. Locate the file in your normal downloads location
  3. Right-click the file and select Run with PowerShell

Second, after the client cleanup script finishes running

  1. Download the Pulse Secure VPN client: Pulse Secure client .zip file
  2. Find the .zip file in your normal downloads location
  3. Run the ps-pulse-win-** installer from the .zip file
  4. Follow the on-screen prompts until the installation completes
  5. You may be required to reboot your computer for the changes to take affect

VPN Client Connection Information

  • Name: UF Health VPN
  • Server URL: vpn.ufhealth.org