Skip to main content
(352) 733-0111

Nondiscrimination and Accessibility
- Discrimination is Against the Law.

UF Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin (including Limited English Proficiency and primary language), age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)).

UF Health does not exclude people or treat them less favorably because of race, color, national origin, age, disability or sex.

UF Health provides individuals with disabilities with reasonable modifications and appropriate auxiliary aids and services, including qualified interpreters and information in alternate formats, such as braille or large print, free of charge and in a timely manner, when such modifications, aids, and services are necessary.

UF Health provides language assistance services, including electronic and written translated documents and oral interpretation, free of charge and in a timely manner, when such services are a reasonable step to provide meaningful access to an individual with Limited English Proficiency (LEP).

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact the Section 1557 Coordinator for the area as listed below.

How to file a grievance

If you believe we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, a Section 1557 Coordinator is available to help you in each of these offices:

UF Health Shands

Patient Experience Department
Address: P.O. Box 100343
Gainesville, FL 32610
Phone: (352) 265-0123
Fax: (352) 627-4719

UF Health Jacksonville and UF Jacksonville Physicians, INC

Patient Experience/Patient Relations Department
655 W. 8th Street
Jacksonville, Florida 32209
Phone: (904) 244-4427
Fax: (904) 244-4916
Patientrelations@jax.ufl.edu

UF Health Central Florida

Clinical Risk Management/ Patient Relations Department
600 E. Dixie Avenue
Leesburg, FL 34748
Phone: (352) 323-5410 (Leesburg and Spanish Plaines)
Fax: (352) 323-5419

UF Health St Johns

Risk Management/Patient Experience Department
400 Health Park Blvd
St. Augustine, FL 32086
Phone: (904) 819-4667
Fax: (904) 819-4944

How to file a civil rights complaint

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

Accessibility services

Language assistance services

We provide free aids and services to people whose primary language is not English and to people with disabilities in order to communicate effectively with their care teams.

Accessible UF

A central resource on University of Florida accessibility resources and initiatives.

Notice of nondiscrimination and availability of services