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Medical Records

If you would like to obtain a copy of your medical records, images or test results, we are here to help.

Frequently asked questions

Medical records are mailed, emailed or released to MyChart per your request. You may also pick up records at our walk-in offices.

View and share medical records using myUFHealth

To access your medical records, select sharing in the MYUFHealth menu. Once you send in your request, your records will be released within 96 hours.

Log into MyUFHealth
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Your privacy

Due to state and federal privacy laws, only the patient or the patient’s legal representative can obtain medical information. Please be prepared to show proof of such.


UF Health Shands Hospital and UF Health Physicians

To obtain a copy of your medical records

Complete a UF Health medical request form - you can call our office at (352) 594-0909 to have the form mailed or faxed. Then follow one of these options:

  • Email the form with a copy of your ID
  • Mail the form:
    Health Information Department
    PO Box 100348
    Gainesville, FL 32610
  • Fax the form
    (352) 627-4500
  • Pick up in person - bring the form to:
    UF Health Professional Park
    3300 SW Williston Road
    Gainesville, FL 32608
    (352) 594-0909
    Hours: 8 a.m. to 5 p.m. Monday through Friday, excluding holidays
  • If you need copies of actual videos or tracings, please contact the department that performed the test
  • Process servers – please deliver subpoenas to this address only

Non-UF Health Shands doctor’s offices

If the request is for a non-UF Health Shands doctor’s office/facility, please ask the doctor’s office to do the following:

  • Use their office fax cover sheet
  • Write your name, date of birth and what they need on the office fax cover sheet
  • Write STAT at the top of the page
  • Fax the form to the ROI office at (352) 265-1098
  • The ROI office will fax the records directly to your doctor’s office
  • Please contact the HIM Department at (352) 594-0909 or (352) 265-0131 with questions.

UF Health Central Florida

To obtain a copy of your medical records

Complete a UF Health medical request form and follow one of these options:

  • Email the form with a copy of your ID
  • Mail the form:
    UF Health Leesburg Hospital or UF Health Spanish Plaines Hospital HIS Department:
    600 E. Dixie Ave.
    Leesburg, FL 34748
    Please include a copy of your driver’s license or other government-issued identification
  • Fax the form:
    (352) 323-5249
  • Pick up in person - bring the form to:
    • UF Health Spanish Plaines Hospital East Campus:
      1501 N. U.S. Highway 441
      Bldg. 1800
      The Villages, FL 32159
      Hours: 8 a.m. to 4:30 p.m. Monday through Friday
      Call (352) 594-0909 for more information
      Please bring your driver’s license or other government-issued identification
      Process servers – please deliver subpoenas to this address only
    • UF Health Leesburg Hospital:
      301 W. Oak Terrace Street
      Leesburg, FL 34748
      Hours: 8 a.m. to 4:30 p.m. Monday through Friday
      Call (352) 594-0909 for more information
      Please bring your driver’s license or other government-issued identification
      Process servers – please deliver subpoenas to this address only

UF Health Jacksonville

To obtain a copy of your medical records

Complete an UF Health medical request form. Then, select one of these options:

  • Mail the form
    UF Health Jacksonville
    Health Information Department
    655 West 8th Street
    Jacksonville, Florida 32209
  • Fax the form
    (904) 244-3165 or
    (904) 244-3360
  • Email the form
    ufh@verisma.com

If you have any questions, please call our office at (904) 244-2597. We are open 8:00 a.m. to 5 p.m. Monday through Friday

  • Select option 2 for medical records
  • Select option 3 for radiology images

UF Health St Johns

To obtain a copy of your medical records

Complete a UF Health medical request form and follow one of these options:

  • Email the form with a copy of your ID
  • Mail the form:
    Health Information Department
    UF Health Flagler Hospital
    400 Health Park Blvd.
    St. Augustine, Florida, 32806
  • Fax the form
    (352) 265-1098
  • Pick up in person - bring the form to:
    UF Health Flagler Hospital
    400 Health Park Blvd.
    4th floor, Suite #4005
    St. Augustine, Florida, 32806
    Hours: 9 a.m. to 4 p.m. Monday through Friday

To obtain radiology / X-Ray images

Complete a UF Health medical request form and follow one of these options:

  • Mail the form:
    Radiology Department
    UF Health Flagler Hospital
    400 Health Park Blvd.
    St. Augustine, FL 32806
  • Fax the form
    904-819-4928
  • Pick up in person - bring the form to:
    Radiology Department
    UF Health Flagler Hospital
    400 Health Park Blvd.
    2nd floor lobby
    St. Augustine, Florida, 32806
    Hours: 7 a.m. to 4:30 p.m. Monday through Friday, excluding holidays

UF Health Medical Request forms

Please download, complete, and return to one of our offices.

Record Access Fees

  • You may review your medical record by appointment only. The review fee is $25 per hour.
  • Under Florida law you may be charged a fee of up to $1 for every page copied (plus tax and handling).
  • You can save money by asking for specific documents or a record abstract (all recent major reports) rather than the entire record.
  • The copying fee is waived for copies provided directly to a healthcare provider for continuing medical care.
  • Most record requests are fulfilled within five to seven business days.