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Welcome! This page is for new staff or anyone who needs a refresher on UF Health Information Technology. This guide will help you access and navigate some basic tools so you can get to work efficiently. We’re here to support you.
A how-to guide on setting up access to UF Health IT applications and configuring those applications for your use, including EPIC, email, VPN, Teams, CITRIX and more. Please return here for the current version of the PDF guide, as we update it regularly.
If you need immediate help with a work-stoppage/urgent issue, please call us.
For general requests, submit a support ticket using the UF Health IT portal.
If you're not on the UF Health wifi network or are remote, you'll need to login to our virtual private network. Use of the VPN also requires Duo authentication.
UF and UF Health use the Duo Mobile app for two-factor authentication (2FA). 2FA helps to protect your login from hackers.
UF Health's intranet is named Bridge. The For Employees section includes resources for employees and managers, including myTraining. Bookmark the IT Bridge site for quick access to IT Help, IT Customer Updates and other support.
