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Can I receive no charge or reduced fee services?

No. While providing the very best quality of dentistry, we strive to keep our fees fair. Our fees are structured like many private dental practices in our community. In other words, we are a full-fee practice. When treatment is rendered, we ask that you pay at the time services are provided. If you have a dental insurance plan, please ensure that we have the correct and up-to-date insurance information. While we do not accept insurance as a form of payment, we will be glad to assist you in filing your claim for reimbursement.

In all cases involving the placement of a dental prosthesis (crowns, fixed bridges and removable), one-half of the total fee is expected to be paid at the time the impression is taken. For your convenience, we accept Visa, Mastercard and Discover and affordable, flexible payment options through Dental Fee Plan.

Payment for services provided by specialists may vary from the above policy and should be discussed with the treating doctor. Some specialists accept Medicaid and/or Medicare. Please consult with those respective departments.

How do I receive Emergency care?

During office hours, please call 352-273-7950. We will make every effort to locate and inform your personal dentist. However, due to college commitments, he or she may be unable to respond immediately. You will be seen by one of the dentists practicing that day.

After office hours, please consult with the treating doctor and/or specialty group on how to receive emergency care, if needed.

Do I need to make an appointment?

Yes.

Do you bill?

No. Payment is required as services are rendered.

Can I make payments?

Our financial assistance counselor is available at 352-273-7958 to answer your questions and serve your financial needs.

Will I be treated by dental students?

No. Our dentists are the professors who train and supervise the dental students. This is the area in the College of Dentistry where the faculty treats their private patients.

What is the benefit of coming to see you at your clinic?

Our dentists are highly qualified and experienced faculty members. We are a multidiscipline practice, which means we have general dentists and specialists all in one practice. This makes consultation and referral among specialists more streamlined.

Why does my doctor only work on one day of the week?

Since our dentists are the faculty who train and supervise the student dentists, the majority of their time is committed to teaching, training, and research.

Do you extract teeth?

No. We refer patients needing extractions to Oral Surgery.