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Telehealth appointments make seeing your provider easier than ever. These best practices will help to make the most out of your virtual visit.

Video quality

For the best video quality and reliability, we recommend using a wired connection or 5G if available. Wi-Fi and 4G/LTE are also acceptable.

Audio quality

Wear earbuds with a built-in microphone for the best possible audio.

Please start your visit on time

A few extra minutes allows your care team to catch up on your current concern and can alert them to any new issues you are experiencing.

Setting

Find a quiet, well-lit space where you can focus on the encounter. Minimize distractions and ensure privacy. Imagine you are physically present in our clinic.

Focus

To ensure a productive telehealth visit, avoid conducting it in the middle of your workplace, while walking, or during meal preparation or consumption, etc.

Safety first

Do not drive during your telehealth visit, and avoid being in a moving vehicle during the session as well. Your safety is important to us, and communication is better when all are focused on your health concerns.

Attire

Dress appropriately, just as you would for an in-person appointment. This helps maintain a respectful and focused interaction.

Following these guidelines will help to ensure that your telehealth visit with us is as good as it can be. Thank you for trusting us to provide your care.