UF Health Shands Hospital Patient Guide: Condition H

We are pleased to be able to provide patients, family members and visitors with direct access to emergency response personnel when there are sudden changes or concerns about a patient’s condition.

What is Condition H?

Condition H is a way for patients and families to call a medical emergency team when they feel they are in an emergent situation and/or their needs are not being recognized and/or met.

Condition H is an important part of our patient safety program.

H stands for HELP.

To activate Condition H, Dial 61.

When to Call

You can call for Condition H help:

  • If a noticeable medical change occurs in the patient and the health care team is not recognizing the concern.
  • If there is a breakdown in communication and/or confusion in the plan of care with the health care team.
  • If you feel your concerns are not being heard and/or your needs are not recognized or met.

Warning signs that a patient is getting worse:

  • Changes in the heart or respiratory (breathing) rate
  • A drop in blood pressure
  • Changes in urinary output (much more or much less urine)
  • Change in level of consciousness
  • Any time you are worried about the patient

How to Call

  • Dial "61"on any hospital telephone and put on the call light.
  • Identify the call as Condition H. Provide your name, location and reason for the response request.
  • A Rapid Medical Response Team will respond to assess and treat as necessary.